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Responsible Gambling — Safe & Mindful Betting on Khelas

Khelas believes betting should be a form of entertainment, not a source of income. Following our responsible gambling policy helps keep you and your family safe.

18+ Only Limit-Setting Features 24/7 Support Self-Exclusion Option

Khelas Responsible Gambling Protections

We've put these measures in place to support your wellbeing and safety

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Set Deposit Limits
Set your own daily, weekly, or monthly deposit limits — your choice. Limits take effect immediately once set, and any increase requires a 7-day waiting period.
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Session Time Limit
Set a limit on how long you play in a single session. Once the time is up, Khelas will automatically alert you or end the session.
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Self-Exclusion
If you feel you need a break, temporarily suspend your account for a set period — anywhere from 7 days to permanently.
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Betting History Review
Your full betting history, win/loss record, and transaction log are available to view at any time. Understand your patterns and stay in control.
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Reality Check
At regular intervals, khelas will remind you how long you've been playing. These session alerts help keep you aware and in control.
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Expert Support
If signs of addiction appear, khelas's support team will guide you toward professional help. We're always here for you.
01 What is responsible gambling?

Responsible gambling means enjoying betting and gaming mindfully, in a controlled way, and purely for entertainment. Khelas wants you to have fun — but never at the expense of your family, finances, or mental wellbeing.

Online betting is growing fast in Bangladesh. As a responsible platform, Khelas believes it's our duty to give you the right information and tools so you always stay in control.

Responsible gambling comes down to three things — knowing your limits, managing your time and money, and never treating betting as a source of income. Stick to these principles and betting stays a healthy, enjoyable experience.

All responsible gambling tools on khelas are completely free. Set or adjust your limits anytime from your account settings.

02 Signs of problem gambling

Many people don't realise their betting habits have become a problem. Khelas helps you stay aware. If you notice any of the signs below, it's time to take them seriously.

  • Repeatedly chasing losses in an attempt to win back money
  • Spending beyond your means or borrowing money to bet
  • Hiding your betting activity from family and friends
  • Feeling restless, irritable, or low when you're unable to bet
  • Neglecting work, studies, or family responsibilities to bet
  • Unable to resist the urge to keep betting
  • Repeatedly trying to stop betting but failing to do so
  • Using betting to cope with stress or loneliness

If two or more of the above signs apply to you, contact Khelas Support immediately or email support@khelas.net.

03 How to bet responsibly

Responsible gambling isn't about giving up the fun — it's about making the fun last. Follow Khelas's guidelines and you can enjoy betting completely stress-free.

1
Set a budget in advance
At the start of each month, decide how much you're willing to spend on betting. Make sure it doesn't affect your living expenses or savings. Use Khelas's deposit limit to enforce this automatically.
2
Set time limits
Set a daily time limit for how long you bet. Use the session timer. Avoid betting during mealtimes, sleep hours, or family time.
3
Be mentally prepared to lose
Winning and losing are both part of betting. The most important rule of responsible gambling is to never chase your losses.
4
Don't bet on impulse
Avoid betting when you're angry, upset, or under stress. Decisions made in an emotional state often lead to losses. Play with a clear head and keep it fun.
5
Take regular breaks
Non-stop betting isn't healthy. Take at least a 10-minute break every hour. khelas's Reality Check feature will remind you when it's time to pause.
6
Be honest with your loved ones
Family and friends often notice a problem before you do. Take their concerns seriously and reach out for help if needed.
04 Limit-Setting Tools Available on khelas

Log in to Khelas and visit Account Settings to set or adjust any of these limits at any time. Decreasing a limit takes effect immediately; increasing one is subject to a 72-hour cooling-off period.

Limit type Options Time to Take Effect Status
Deposit Limit Daily / Weekly / Monthly Instant Active
Betting Limits Maximum amount per bet Instant Active
Loss Limit Daily / Weekly / Monthly Instant Active
Session Time Limit 30 minutes to 8 hours Instant Active
Reality Check 30 minutes / 1 hour / 2 hours Instant Active
Temporary Break 24 Hours / 7 Days / 30 Days Instant On Request
Permanent Self-Exclusion 6 months / 1 year / Permanent Within 24 hours On Request

To set limits or activate self-exclusion, email support@khelas.net or visit your account settings page. Our team will process your request within 24 hours.

05 Minor Protection

Khelas strictly prohibits anyone under 18 from using the platform. Age verification is mandatory at registration, and additional identity checks may be requested in suspicious cases.

A note to parents — please enable parental controls on devices your children use and keep your Khelas account password secure. If a minor has accidentally registered, contact support@khelas.net immediately.

  • Date of birth verification is mandatory at registration
  • National ID may be requested for suspicious accounts
  • Underage accounts are suspended immediately upon detection
  • We encourage the use of parental control software
Self-Assessment

Ask yourself the following questions. If you answer "Yes" to even one, it may be time to take a step back.

01 Have you spent more on betting than you intended?
02 Have you ever tried to stop betting but couldn't?
03 Have you chased losses by placing more bets?
04 Have you lied to family or friends about your betting?
05 Has betting interfered with your work or studies?
06 Have you borrowed money to fund your betting?

If you answered "yes" to one or more of these questions, contact us immediately at support@khelas.net.

Tips Quick rules to keep in mind
  • Betting is entertainment only, not a way to earn
  • Only bet what you can afford to lose
  • Never bet under the influence of alcohol or drugs
  • Winning isn't just skill — luck plays a role too
  • Don't play beyond a set time limit each day
  • Taking a break from betting is not a weakness — it's the smart move
Need help?

Our responsible gambling specialists are always here for you. Don't hesitate to reach out.

support@khelas.net
24 hours a day, 7 days a week
Account Security Settings

Frequently Asked Questions About Responsible Gambling

Answers to the most commonly asked questions

Yes, you can lower your limits at any time — changes take effect immediately. However, increasing a limit requires a 72-hour cooling-off period. This rule is in place to protect you from impulsive over-betting in the heat of the moment.

No, your account balance is fully protected when you self-exclude. Once the exclusion period ends, or after verification through khelas support, you can withdraw your remaining balance.

Start by having a calm, non-judgmental conversation with them. Express concern without placing blame. You can also alert Khelas Support and we'll give their account extra attention. Encourage them to seek help from a professional counsellor.

Yes. khelas uses automated systems to monitor unusual betting patterns. If risk indicators are detected on an account, our team reaches out directly to offer support — all while keeping your privacy fully intact.

Absolutely. Gambling addiction is a recognised mental health condition and is fully manageable with the right support. Cognitive Behavioural Therapy (CBT), counselling, and support groups have transformed many lives. Seeking help takes courage.

If you have session notifications enabled, khelas will display a pop-up at set intervals showing how long you've been playing, how much you've won or lost, and whether you'd like to continue. These small pauses can make a big difference.
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Play responsibly, enjoy every moment

Your safety is our top priority at khelas. Create an account today and enjoy betting with peace of mind using all our available protection tools.

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